Funds Withdrawal
For faster processing all account holders are now required to submit withdrawal requests from inside their Secure Client Area. If you do not yet have access to your Secure Client Area please follow the Access Instructions.
Withdrawal requests cut-off time is 12:00 AEST/AEDT. If your withdrawal is submitted before this time it will be processed on the day of receipt. If your withdrawal is submitted after this time it will be processed on the following business day.
Drovix does not charge any internal fees for deposits and/or withdrawals. However, you should be aware that additional fees may occur at some banking institutions. Drovix is not responsible for any additional bank charges.
Credit / Debit Card withdrawals are processed free of charge. Once processed, Credit / Debit Card withdrawals may take 3-5 business days to reach you credit card. You should however be aware that in some rare occasions, this may sometimes take up to 10 business days depending on the banks end.
Should you wish to withdraw an amount in excess of the sum deposited by Visa/MasterCard Secure Credit / Debit Card, you will be required to utilize another deposit method used earlier or a bank wire option.
If your uploaded credit / debit card has already expired, please upload the new card to your client area to continue using the deposit and withdrawals services without any interruptions. If the new card's number is different to the expired card's number, you would need to submit a letter issued from the old card's issuer bank confirming that the new card has been issued in replacement of the old card.
To withdraw an amount more than the sum deposited by Verified by Visa / MasterCard Secure Credit / Debit Card, you will be required to use another deposit method that has been used earlier or a bank wire transfer option.
Drovix does not process payments to third parties. Please ensure that all withdrawal requests from your trading account go to a bank account or a source in your name. Payments to Joint Bank Accounts / Credit Cards are accepted if the trading account holder is one of the parties on the Bank Account / Credit Card.
